“Islam” the religion, has almost 1.5 billion followers in the world. It is not only a religion but also a complete way of life, that’s why it is called as “Deen”. Islam does not only tell us about worshiping one God and offering prayers but it tells each and every thing related to life. It teaches us how to live, how to act, how to behave with elders and how to behave with young ones, how to eat, how to drink, etc etc. In short it tells each and everything related to human’s life that’s why it is called as “Deen for whole humanity”. And The Almighty ALLAH sent Prophet Muhammad (S.A.W) to show us practically how to act on teachings of Islam. ALLAH sent Quran On Prophet and Prophet explained it with his sayings (Ahadees). The Holy Quran, the most comprehensive divine book of the world has the solution to every problem. It’s a vast source of knowledge. It tells us about history, Geography, Astronomy, Biology, and Management etc. There is almost every kind of knowledge in it. Many people say that its exaggeration to say that The Holy Quran has Knowledge of almost of every kind my answer to their compliment is that Just like an Ocean has many valuable pearls in it but only those can find who are trained divers. If any one who doesn’t know diving starts saying that there is no pearl in Ocean then it is the lack of knowledge of that person. Similarly, any one who is not good enough to derive valuable teachings from The Holy Quran cannot say that this book does not have teachings. This is the lack of Knowledge of that person. That’s why in Holy Quran ALLAH says: “This is a book with verses basic or fundamental further explained in detail, from ones who are wise and well acquainted.”So, it shows that this Holy book has some precious pearls. To find these pearls we just have to understand it thoroughly.
Management that is considered to be one of the most important subjects of modern times is also derived from the knowledge that Quran has given us. Many of its principles and theories that are made in 16th or 17th century are derived from the knowledge that The Holy Quran has given us 14 centuries ago. Now let’s look at the Islamic concept of management.
Islamic Concept Of Management:
Management today is defined as “Getting things done through others.” Following this concept, A Manager is now understood as the person who works through others. A good manager, therefore, is a person who not only knows what is to be done but exactly how to get it done. The Holy Quran confirms:“…We raise some of them above others in ranks, so that some may command work from others…”[43:32]
This ayah from Surah Al-Zakahraf reveals in a nutshell as to why God raised some people over others in ranks that being, that they can get work done from them. This Ayat (43:32) encompasses the entire philosophy and wisdom of modern management. It emphasizes, in essence, the creation of appropriate hierarchies and the division of responsibilities subject to individual capabilities. It basically implies the creation of organizational charts from the top management to the lower management. It stresses the division of work and responsibilities according to individual capabilities.
Analysis of Definition:
If we ponder over the definition of Management, we will get to know that points discussed in that had already been given by Holy Quran 1400 years ago. Now let’s look at the definition, “Management is coordinating work activities so that they are completed effectively and efficiently with and through other people.”
If we look at the word “Efficiently” it means that proper usage of resources and less wastage of them. This is one of very important aspect of management. Wastage—either in terms of: material, human capital, energy, machine utilization, or processing time, creates inefficiencies resulting in the increase of costs and consequent decrease in profits. The holy Quran has spoken against wastage and lavish expenditure in following words:
“And render to the kindred their due rights, as (also) to those in want, and to the wayfarer. But waste not (your wealth, time, health, Talents, opportunities etc) in the manner of a spendthrift.” [17:26]
“For the wasteful are the brothers of Satan; and Satan is ungrateful to his Lord.”[17:27]
These are the Ayaat of Surah Bani-Israel and in this Ayat Islam has given Muslims the golden rule of not wasting any thing. Following these principles an organization can be able to produce best quality products at the least possible cost. A Muslim must also strive to eliminate any wastage around him, at home, workplace, or in society even when faced with resistance. A very common example would be to control the use of water, food, and electricity according to the needs. Wastage of resources such as material in the workplace, man-hours, machine-hours.
Human potential and time should also be minimized. While 100% elimination is not possible we should still try to get as close to it as possible, and this can only be achieved through continuous struggle (Jihad). Muslims would find this easier to do than non-Muslims because they have been explicitly instructed by the Holy Quran. Continuous striving is the only way available to achieve minimum possible wastage or maximum possible efficiency, which is nothing but Jihad in Arabic.
The Holy Quran confirms this fact:
“You who believe! Have fear of Allah and seek the means of drawing near to Him and strive in His Way, so that hopefully you will be successful.” [5:35]
Obedience Respect and Authority:
Obedience and respect for authority is the basic fundamental requisite for taking work from others and getting it done. Working through people actually presupposes the willingness of people to obey. It is therefore necessary for those people who are given he job to complete a task to obey all legal and reasonable orders and perform it responsibly, as Holy Quran instructs:
“Obey Allah and His Messenger and those in position of authority among you.”[4:59]
This Ayat is a commandment and not a plea. To be a good Muslim, it is incumbent upon the believer to observe the ruling with willingness and honesty. When this spirit of voluntary obedience is instilled in the mind of an employee, the scope of the hierarchy as envisaged by the Ayat is strengthened [43:32]. Needless to say, without the spirit of voluntary obedience among those who work, the creation of hierarchy will not serve any purpose.
Joint Consultation and Team Work:
The modern world realized the importance of joint consultation (Shura) and teamwork when the Japanese based its management style on it and proved to the world of its effectiveness.
The Holy Quran advocates for this concept:“…And those who do their work through mutual consultation.”[42:83]
“…Pass over (their faults), and ask for (God’s) forgiveness for them; and consult them in affairs (of moment). Then, when you have taken a decision put your trust in God, for God loves those who put their trust (in Him).” [3:159]
In the Ayat [3:159] ALLAH is saying to His beloved Prophet to consult with others and then take a decision and after taking decision don’t take stress just trust ALLAH. This ayah has beautifully stated not only the about teamwork and joint consultation but also about decision-making. A very simple and a beautiful rule for decision-making. Just consult, decide and leave rest of things on ALLAH.
And in the 2nd part of the Ayat ALLAH said He loves those who put their trust on ALLAH. It’s a very easy way to ease your nerves after taking a very difficult decision. You have two options either to worry about the consequences of the decision or put your trust in ALLAH. Definitely second option is better one. So, every body would like to choose the second one. That is the reason why ALLAH says that He loves human 70 times more than a mother.
Principles Of Equal Opportunities:
The principle of equal opportunities postulate that all members of an organization shall have equal and fair chances to grow, contribute, and be rewarded accordingly. The Holy Quran emphasis this golden rule:
“O people We created you from a single male and female couple and then divided you in nations and tribes so that you may recognize one another. “Verily the most honorable among you in the sight of Allah is he who is most righteous of you.” [49:13]
Our beloved Prophet Muhammad (P) expounded the verse for us on the occasion of Hajat-ul-Widaa, in the following words:
“In the light of this Quranic verse no Arab has any superiority over a non-Arab nor does any non-Arab have any superiority over an Arab. Neither black is superior to white nor white is superior to black. Of course, if there is any criterion of superiority and respectability in the sight of Allah, it is Taqwa (righteousness).” [Khutba-e-Hijjat-ul-widaa]
1. MAKE PROFIT THE SECONDARY AIM
The first goal of a Muslim business should not be cashing in on a Muslim market. It should be pleasing Allah and establishing Halal as a way of life.
Seeking profit is not a bad aim, but it should be secondary.
By making Allah the goal, and implementing Islamic rules of honesty, truthfulness, and good behavior with customers, Insha Allah, any Muslim business is bound to boom.
2. BE TRUTHFUL AND HONEST
The Prophet has said the the honest and truthful businessman will be in Jannah amongst the Prophets the Truthful and the martyrs. Honesty and truthfulness are essential in this business. And when it comes to Muslim businesses, it means building a relationship of trust with customers, which cannot be done with lies and deceit.
3. BE OPEN TO SCRUTINY AND CRITICISM
While this may be a bitter pill to swallow, being ready to have your product or business scrutinized for cleanliness or the “Halalness” of products indicates a willingness to work with the consumer. This serves to build trust.
For those business people who may feel hesitant or downright angry with a Muslim consumer for even asking about the acceptability of a given product in their store, remember that this is the right of the consumer.
Remember, ultimately, we are all responsible to Allah. If a business is cheating Muslims, Allah will eventually expose those involved.
As well, a Halal business is not just one person's profit-making machine. It is also an institution of the Muslim community. Therefore, it must be ensured that it meets not just state and federal standards, but most importantly, the Quran and Sunnah's standards.
4. BE CLEAN!
This is especially important. Not being careful of this means not only lost customers, but also possible sicknesses from the germs in the blood.
The Prophet (peace and blessings be upon him) said: "Cleanliness invites towards faith (Iman) and faith leads its possessor to paradise." (Tabarani)
This cleanliness, by the way, does not just apply to those areas of a store a customer will see. It includes equipment and storage areas as well.
5. AIM FOR A HIGHER GOAL
Don't just aim for one business. Think big. Improve the inventory of your business, the types of items in it, and strive to find ways to improve service and profit margins.
As well, look into the possibility of pooling resources within the community or with other shareholders to expand the business. Doing this will also reduce overhead costs and in the long run, the price of products for your consumers.
6. WORK WITH OTHERS IN YOUR MARKET
Yes. This can be very difficult. Finger pointing, accusations and nasty rivalry often characterize Muslim businesses aiming to market the same products. But this is not the way a Muslim economy should work.
Brotherhood in the Ummah cannot be forgotten. Consider forming an association of businessmen, that can sit down together share experience, and learn to cooperate. This cooperation could, in the long run, benefit the consumer, and in turn the businesses themselves.
One example of where cooperation can take place in the Halal meat industry is by having all grocers or butchers slaughtering the animals in one place, Instead of doing it the way it's been done since the beginning: every individual or couple of retailers slaughtering their own animals.
By slaughtering in one place, costs are reduced, and in turn, the Muslim consumer pays less for the same product.
7. DO NOT SELL THE HARAM
While there are more “Muslim” businesses sprouting up, not everything they sell is Islamic.
It is not difficult to find Muslim owned businesses selling pork, alcohol, pornographic magazines, and renting these kinds of movies on the one hand, while selling Halal items on the other.
Of a less offensive nature, perhaps, are those businesses which sell Halal products but rent or sell cultural (Hindi-Regional) movies. While these movies may seem harmless in comparison to those of the pornographic variety, what must be remembered is that when Muslim parents and elders indulge in watching such cultural films, their children can very easily find an excuse to watch their own “cultural” films (i.e. American-Hollywood).
This requires efforts on the part of Muslim business owners to wipe out the Haram and ensure the Halal in their businesses.